Privacy Policy

1. Information we collect

• Account details such as name, email, and billing information.
• Usage data including device information, IP address, and activity within the platform.
• Content you upload, generate, or provide while using the Services.
• Support communications and feedback you share with our team.

2. How we use information

• To provide, maintain, and improve the Services and user experience.
• To personalize outputs, templates, and recommendations.
• To communicate service updates, security alerts, and billing notices.
• To monitor performance, prevent abuse, and ensure platform integrity.

3. Data sharing

• We do not sell your personal data.
• We share information with trusted vendors who support hosting, analytics, payments, and communications under confidentiality obligations.
• We may disclose data if required by law or to protect the rights, property, and safety of StoryStudio, our users, or the public.

4. AI and content handling

• Content may be processed by AI systems to generate outputs you request. Outputs are not reused to train public models.
• We may use aggregated, de-identified usage signals to improve system performance and reliability.
• You are responsible for ensuring your prompts and uploads respect third-party rights and do not include sensitive personal data.

5. Security

We use encryption in transit, role-based access controls, audit logging, and routine security reviews to protect your information. No system is entirely risk-free, so please notify us of any suspected vulnerabilities or incidents.

We retain personal data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of certain data by contacting us.

6. Your choices

• Access, correct, or delete account information through your settings or by contacting support.
• Manage marketing communications using unsubscribe links or account preferences.
• Disable non-essential cookies in your browser settings where applicable.

7. International data transfers

When information is transferred across borders, we apply appropriate safeguards consistent with applicable data protection laws.

8. Changes to this policy

We may update this Privacy Policy periodically. If changes are material, we will provide notice through the Services or via email. Continued use after updates indicates acceptance.

9. Contact

For privacy questions or requests, contact us at hello@ai-storystudio.com.